What is Community?

Our first episode in our mini series Community Management 101 is a 15 min presentation to give a broad overview on how to think about community and community management in general. You can find it on our YouTube Channel.

In summary we show how community management touches the entirety of the player journey. How any touch point with the player can be impacted with the right community strategy, and how we strive to impact the entire player experience in a positive way.

Your community manager is the spokesperson for the player, and having the player perspective represented can help you improve the entire player experience.